KCLS Policy

KCLS Staff Development Priorities (all activities should be beneficial to KCLS and to staff members)
A. Skills and knowledge essential to perform current assignment.
For example: Millennium, Event Planner, Meeting Room Reserve, Telus.
B. Public contact/service skills.
For example: Customer service training, diversity training, difficult patron training
C. Management supervisory skills.
D. Interpersonal skills.
Suggestion: Crucial conversations (making the most of every interaction)
http://www.vitalsmarts.com/books_more.aspx
This training could also work for Management and supervisors
E. Continuing education related to current professional development.
For example: Future of libraries, Web 2.0
F. Job-related enrichment.
For example: joining KCLS Committees, attending trainings, ALA conferences, enrichment from other organizations or partners.